Roymart

Roymart

                                         Refund Policy

Last updated: April 02, 2022

Thank you for shopping at Roymart.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Roymart, hamirhati shiv mandir,hamirhati,sonamukhi,bankura,west bengal,india,722207.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Roymart, accessible from roymart.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

In any case you want the order to be cancelled, please e-mail us [email protected] as soon as possible or within a maximum 15 hours of placing your order. Cancellation requests received after the order has gone for printing will be dealt on case to case basis and a refund cannot be promised always. An order once shipped can not be cancelled and/or refunded, whatsoever.

Conditions for Returns

You can apply for replacement for up to 10 days from the date you purchased it. You can email us at [email protected] or you can whattsapp us at 8371860177. Our products go through quality check before shipping. Customised products are eligible for replacement policy. In case you discover a fault with the product, share image(s) of the product showing the fault right away. Further image(s) may be asked from the customer. There is no provision for reverse pickup. In case a product has been wrongly delivered, we will get it replaced, provided there is a genuine issue authorized by Roymart team. Roymart reserves the right to charge additional fees in case of design change, model change, product change and other scenarios, depending upon the situation of each case.Roymart reserves the right to reject replacement for any of its customized product. If any customer violates the terms and conditions of Roymart their account may be terminated and services rendered may be withdrawn.

  1. Refund policy

You can apply for refund within 12 hours of placing the order. Once the order has gone for printing, amount cannot refunded. Payments refunded will be credited to the original mode of payment within 1 to 7 working days. For refunds you can mail us at [email protected] The timeline also depends upon bank’s pay out cycle. In case the product has already been printed, printing charges may be deducted in such cases. To be eligible for refund, payment should have been successfully made as per the respective bank. Printing and Shipping fee are non-refundable.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: